Technical Advice Support and Training

Expert Service extra fast & highly competent

Technical advice
We offer innovative automation solutions for arc welding, always competent and reliable. Thanks to this expertise, we know the welding production processes inside out and deliver economical peripheral equipment.
Our technical sales team provides you with highly competent advice and accompanies you from planning and design to assembly and commissioning. In close cooperation with you, they will develop an optimal concept for arc welding. Of course, we take your individual requirements into account in order to realize an optimal solution for you. 

If required, our experts will prepare a feasibility study to check the technical and economic implementation in advance. Absolute confidentiality and transparency are a matter of course.

Visit our showroom in Unna/Germany. Here you can take a look at our entire product range. 

Of course, we will also support you after commissioning. If there is an emergency, you can count on our immediate help! No matter whether it is a warranty case or other equipment malfunctions during operation. Extremely fast response times play a key role in TIPMAN's customer service. Our professional support experts solve your problem through expert on-site assistance, online meetings or by phone - depending on your needs and the task at hand. This extremely swift service is what sets TIPMAN apart from the competition and is unreservedly praised by our customers.

Maintenance and inspection
Regular maintenance and inspection of the TIPMAN devices is essential to minimize downtimes, extend the life cycle of your equipment and thus save costs.

Our technicians recommend half-yearly maintenance for the Auto Contact Tip Changer CTC-001 and for the Torch Cleaning Station NS-01. The maintenance services include checking and cleaning the equipment. If necessary, wear parts are replaced and lubricants are refilled.

You can decide whether you want our technicians to carry out the maintenance/inspection on site or whether you want to send the units to us. On-site service work is carried out quickly and easily, so that your devices are ready for use quickly. If you decide to send in the devices, we will provide you with replacement devices free of charge for the service period. This means your downtimes are minimized.

Training courses 
In order to give your employees confidence in the daily handling of our equipment, we offer product training courses. These are particularly suitable for plant operators, maintenance staff and robot programmers. We teach them on our Auto Contact Tip Changer CTC-001.

The training courses usually take 3 hours and are performed on special training equipment. The training can take place in our training rooms in Unna or on your premises. At the end, each participant receives training documents and a certificate.

We are also happy to put together an individual training program for you.

Our team will be happy to advise you.

For your questions contact us at

>> Phone +49-2303-93615-00
>> E-Mail
>> or use our contact form